Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6 out of 5
4.6
(4,536 Reviews)
Open Ratings Snapshot
Rating breakdown 4,536 reviews
5 Stars
3,418
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product. 
(
35 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3 out of 5
3
BBQ
on July 13, 2026
Posted by: Jorja D
Great bbq just had problems with the supplier we brought it through who didn’t give us all the parts right away
Response from blackstoneproducts.comBy Blackstone Support, July 14, 2026
Thank you for the review. It sounds like you may have gotten all the parts you needed now. If that is not the case please reach out to us. We can help.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Great griddle but missing part
on July 13, 2026
Posted by: Jon S
Left side shelf brackets missing to attach sliding shelf
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Always wanted one
on July 13, 2026
Posted by: John O
Cooked on my friends blackstone and fell in love with it so my wife got me one for my birthday
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Nice
on July 13, 2026
Posted by: Jeff B
Easy enough to set up! The screw threads are a little iffy, paper towel holder screw busted so il have to get another one. Other than that, hreat
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
New 36” Blackstone
on July 13, 2026
Posted by: Joe S
Easy to put together and works great!! Much better and cleaner than a bbq
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Awesome grill but bar accessory already broke from spot weld
on July 13, 2026
Posted by: Tim S
Awesome grill set up but the cup holder accessory already broke first time installing.
Response from blackstoneproducts.comBy Blackstone Support, July 15, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
So far so good
on July 13, 2026
Posted by: Susan K
Put it together relatively easily though needed help with the cook top which is heavy. Need to have a Philips screwdriver. Also have a battery on hand for the igniter. Used once so far.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Bring on the summer!
on July 13, 2026
Posted by: Dan S
Can’t wait to start to use my new Blackstone grill!
Written by a customer while visiting blackstoneproducts.com
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