Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
2,718
4 Stars
596
3 Stars
164
2 Stars
50
1 Star
60
85%of customers recommend this product.
(
28 out of
33)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Easy to assemble
on March 27, 2026
Posted by: Nikki M
I love how easy it was for me to assemble with very little assistance.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly.
on March 27, 2026
Posted by: Nick F
Assembly was intimidating at first but once I got rolling through the steps, the grill came together easily.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good quality - improvements needed
on March 28, 2026
Posted by: Bill
from Maryland
Gender:Male
We just received the 36in hooded griddle. Overall quality is good. As a few others have noted, ours too came damaged - the front left corner of the hood. After some banging with a rubber mallet and straightening the interior seam with adjustable wrench, it's barely perceptible now - but disappointing to have to do body work on a brand new grill. Fedex absolutely destroyed the box. So, more packaging protection blackstone folks.
Second gripe as others have noted: stickers. I understand these are ads for store models and not for me ( I already bought the grill!) But alas I'm paying the price nonetheless. Attached is a pic of the hood sticker. Ambient temperature is 45c. It will not peel of cleanly and boy is it a pain to get off. So instead of getting right to seasoning, I'm getting right to tedious sticker scraping. Good stuff.
Lastly, instructions were decent. The paper towel screw requires a stubby screwdriver which tells me the designer didn't think through customer assembly - looked fine in CAD though!
All said, looks like a nice unit. Please fix above issues for the next customers.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great griddle
on March 28, 2026
Posted by: Kelsey R
We love the griddle! Makes great food for our big family.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on March 29, 2026
Posted by: Tina G
Love it! It was not hard to season the griddle. My 17 year old granddaughter was the first to cook on it and she loved it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
From a person that watch people cook to being the person people are watching cook.
on March 29, 2026
Posted by: Herbert N
Great product easy assembly and great accessories to go with it. Great quality in the way it was made and a blackstone is something you can cook on year round.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Bad threads
on March 29, 2026
Posted by: Harold H
The threads on the griddle cover hamdle came stripped. Other then that, easy install.
Response from blackstoneproducts.comBy Customer Support, March 30, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone griddle
on March 29, 2026
Posted by: Sam M
Solid materials
Written by a customer while visiting blackstoneproducts.com