Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
2,718
4 Stars
596
3 Stars
164
2 Stars
50
1 Star
60
85%of customers recommend this product.
(
28 out of
33)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Damage
on February 13, 2026
Posted by: David H
Dented hood
Response from blackstoneproducts.comBy Customer Support, February 18, 2026
Thank you for leaving us a review! We are sorry to see the damage to your hood. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Knob broken
on February 13, 2026
Posted by: Taylor J
One of my knobs is broken it’s loose
Response from blackstoneproducts.comBy Customer Support, February 21, 2026
Thank you for leaving us a review! We are sorry to see the issues with your control knob. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on February 13, 2026
Posted by: Brandon B
Use it twice. Writing this while registering the product.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my Blackstone
on February 14, 2026
Posted by: Philip K
We use the Blackstone 3 to 4 times per week. Even my husband gave up gas grill.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good quality haven't tried it out yet
on February 14, 2026
Posted by: Levi P
Heavy duty quality everything is made of thick metal
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time Blackstone owner
on February 15, 2026
Posted by: Misty G
Very impressed with my new griddle so far. Food seems to taste better on it! Can’t speak on longevity since I’ve only had it since December 2025.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Looks beautiful
on February 15, 2026
Posted by: Kerri M
Just set it up and haven't used it yet, but it's beautiful. Can't wait to cook on it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just assembled…can’t wait to fire it up!
on February 15, 2026
Posted by: Allen P
Looking forward to years of good food and friends!
Written by a customer while visiting blackstoneproducts.com