Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,319 Reviews)
Rating breakdown 3,319 reviews
5 Stars
2,510
4 Stars
553
3 Stars
154
2 Stars
48
1 Star
54
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
New grill
on February 7, 2026
Posted by: Darrell R
Takes some time to put together but parts are well defined in instructions. Cooked fajitas and bacon so far. Seems to be better quality than others at the store.
Response from blackstoneproducts.comBy Customer Support, February 7, 2026
Thank you for leaving a review! We are glad to hear that the assembly went well, and you have enjoyed you first couple of cooks on the new unit! If you have any feedback on how we can get the extra stars next time, please let us know. You can contact us at support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Another one!
on February 7, 2026
Posted by: James B
We purchased this griddle for our backyard setup. We also have the 22” model that goes with us on our RV trips. We absolutely love Blackstone griddles and accessories!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New Griddle
on February 7, 2026
Posted by: Jason D
My new griddle was delivered damaged. How do I get a refund?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great product bad delivery
on February 7, 2026
Posted by: Joshua G
I love the black stone product but the box looked like it had already been open and there are a lot of scratches on the unit and the hood had a dent and paint is pealing
Response from blackstoneproducts.comBy Customer Support, February 7, 2026
Thank you for leaving a review! We appreciate you pointing this out and apologize for the scratches and damage to your unit. It looks like you worked with our team over email and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it!
on February 7, 2026
Posted by: Ronald P
My second Blackstone griddle. One for camping and one for home. Can cook just about anything.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Missing part
on February 8, 2026
Posted by: Richard D
Missing shelf basket as it was not in the box. Other than that was easy to install.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Just received it
on February 8, 2026
Posted by: Sisan M
Was easy to assemble well built sturdy can’t give a star rating yet haven’t fired it up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone 2322
on February 8, 2026
Posted by: Linda S
I bought this since I am not good at bbq. I find this so much easier and have enjoyed it a lot. This is a game changer for me.
Written by a customer while visiting blackstoneproducts.com