Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,319 Reviews)
Rating breakdown 3,319 reviews
5 Stars
2,510
4 Stars
553
3 Stars
154
2 Stars
48
1 Star
54
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Missing/extra parts
on January 4, 2026
Posted by: Jonathan C
This is more for just the original assembly. My order did not come with caster wheels even though it was supposed to and instead came with two of everything in the accessory assembly package ie hardware pack, knobs, handles etc.
Response from blackstoneproducts.comBy Customer Support, January 5, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ready to use
on January 4, 2026
Posted by: Sandra R
Love it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent Griddle
on January 4, 2026
Posted by: Anthony M
We love this griddle as it gives a high end restaurant too experience with food we’ve been charring for years. It makes the food taste so much better being able to keep the natural fluids from vegetables and meat contained and cooked properly with the portion you eat. This thing is great to cook everything including pancakes, eggs and everything else you can think of.
Must have for anyone who enjoys well cooked meals.
Must have for anyone who enjoys well cooked meals.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Wonderful
on January 4, 2026
Posted by: Charles H
It lives up to the hype! I’m used to cooking in a cast iron skillet and love it, this is like a skillet on steroids. Very intuitive, quick, and forgiving. Steak and home fries for our first meal came out perfect. The Blackstone products are all worth the money too.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Christmas gift
on January 4, 2026
Posted by: Hunter S
Love my blackstone I got for Christmas
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Wish I would’ve got it sooner!
on January 4, 2026
Posted by: Kristina S
So happy with my blackstone, I’ve only had it a few days but so far used it for every meal!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Dent in hood
on January 4, 2026
Posted by: Frank T
I’m very excited to get going with my new blackstone but it had a dent in the hood before ever taken out of the box
Response from blackstoneproducts.comBy Customer Support, January 6, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on January 6, 2026
Posted by: Cody G
Literally make whatever you can imagine. You want breakfast? Make breakfast. You have a boys weekend and need to make steak, fries, shrimp? Done in minutes. Love my Blackstone.
Written by a customer while visiting blackstoneproducts.com