Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,538 Reviews)
Rating breakdown 4,538 reviews
5 Stars
3,420
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
It looks amazing
on March 4, 2025
Posted by: Juan B
Thank you for the warranty replacement and I will be using the new one this weekend
Response from blackstoneproducts.comBy Customer Support, March 13, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Solid
on March 1, 2025
Posted by: Patrick M
Built well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Leak
on March 1, 2025
Posted by: Bill P
Found out the gas hose leaks when I connected it to the lpg tank of course after I put it together. Hoping I can get a hold of blackstone on Monday for an easy solution … more to come
Response from blackstoneproducts.comBy Customer Support, March 18, 2025
Thank you for leaving a review! We appreciate you pointing this out and apologize for the leaking regulator.
It looks like you worked with our team over the phone and we were able to get this resolved. If you need anything further, please let us know!
It looks like you worked with our team over the phone and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly ease
on February 23, 2025
Posted by: Debbie B
Easy to assemble, can't wait till spring to start using it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love My Purchase
on February 22, 2025
Posted by: Christopher R
Can’t wait to use this product huge upgrade from what I had prior!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing
on February 21, 2025
Posted by: Christopher M
Love it do alot of amazing food on it with Blackstone seasoning
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Smokin Signalz
on February 19, 2025
Posted by: Sherard B
FANTASTIC ITEM
Response from blackstoneproducts.comBy Customer Support, March 14, 2025
Thank you for the review! We are glad to hear you like it. We hope that you've had some fun meals with your unit. Please let us know if you need anything in the future and happy griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Lighting issues
on February 17, 2025
Posted by: Matt H
I just put my blackstone together but I can not get it to light with out putting a lighter in to light it manually. Can someone help me ?
Response from blackstoneproducts.comBy Customer Support, April 3, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com