Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,538 Reviews)
Rating breakdown 4,538 reviews
5 Stars
3,420
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
First CooK with a Blackstone
on March 15, 2025
Posted by: Troy R
Just seasoned and had my first cook on the blackstone..
Chicken Fajitas was on the menu and the family loved them!
Chicken Fajitas was on the menu and the family loved them!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Weak rivets and uneven heat
on March 15, 2025
Posted by: Jenna H
I am struggling to get the entire griddle to heat properly. I have been unsuccessful in seasoning the griddle entirely. It seasoned well around the heating element areas but the outer edges of the griddle will not get hot enough to cook off the oil. Additionally, the heat shield completely broke off while I was putting it together. The rivets fell right apart on each corner. I really want to love this, but my first impression is just, meh.
Response from blackstoneproducts.comBy Customer Support, March 27, 2025
Thank you for leaving us a review! We are sorry to hear that you have been experiencing some seasoning issues and your heat shield has broken. This is definitely something that we can help with!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great Griddle AFTER Sticker Adhesive Removal
on March 15, 2025
Posted by: NSebora82
from Appleton, WI
Gender:Male
I’ve used Blackstone Griddles before purchasing a new 36 inch with hood and love using them.
There are literally thousands of complaints about removing sticker adhesives. Why do you continue to do this? Do you think your customers want to waste their time doing this? SMH
There are literally thousands of complaints about removing sticker adhesives. Why do you continue to do this? Do you think your customers want to waste their time doing this? SMH
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, April 7, 2025
We appreciate your feedback about the stickers on our unit and apologize for the tedious residue. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Sweet
on March 15, 2025
Posted by: Justin C
Excited to use my new blackstone! Seems like an awesome product!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
1st Vegas Home, 1st Blackstone!🤟👍
on March 14, 2025
Posted by: Richie G
You guys Rock, great product great Instagram page can't wait for my summers by the pool with this Awesome piece of American craftsmanship!👍
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on March 12, 2025
Posted by: Michael R
The black stone was extremely easy to assemble and directions were extremely easy to follow.
Response from blackstoneproducts.comBy Customer Support, March 13, 2025
Thank you for the review! We are glad to hear you enjoy griddling.
If you have any questions, please reach out to us!
If you have any questions, please reach out to us!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
I love this
on March 11, 2025
Posted by: Jessica L
I do all my cooking on this!! Breakfast, dinner, it’s so easy and easy to clean!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing all around
on March 11, 2025
Posted by: Clay W
This thing is amazing, wish I would have gotten it sooner!
Written by a customer while visiting blackstoneproducts.com