Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,541 Reviews)
Rating breakdown 4,541 reviews
5 Stars
3,421
4 Stars
756
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Defective and faulty shelf
on May 25, 2025
Posted by: Juan M
The right shelf does not have the proper holes for the screws to fit and also missing screws for adjusting shelf. The left side shelf was fine but the right has hex shape opening. No threads in hole for screw.
Response from blackstoneproducts.comBy Customer Support, September 5, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First impression was great
on May 25, 2025
Posted by: Robbie L
From Instructions for assembly and initial setup, to first cook, to the product… everything has been great!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my Blackstone
on May 25, 2025
Posted by: Carrie O
Used for the first time and so enjoyed cooking with it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on May 25, 2025
Posted by: Stuart M
Was expecting this to be more tricky as had issues with other grills and griddle building but this was easy
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good so far
on May 25, 2025
Posted by: Zachary W
Good so far. Hoping the body holds up as that is the complain I usually see about these
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone 36
on May 25, 2025
Posted by: Jordan J
I’ve been wanting to buy one of these bad boys for years and it did not disappoint!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Nice big griddle.
on May 25, 2025
Posted by: Anders S
First breakfast this morning, after curing last night.
Heat seems even and the curing will only get better.
There's unfortunately a weird casting flaw on the cook surface, resulting in a small raised nipple of steel casting. It's off to the right, and wouldn't expect it to be common for other units or models. But something I'll have to live with or grind-off once I get too frustrated with it. LOL
Heat seems even and the curing will only get better.
There's unfortunately a weird casting flaw on the cook surface, resulting in a small raised nipple of steel casting. It's off to the right, and wouldn't expect it to be common for other units or models. But something I'll have to live with or grind-off once I get too frustrated with it. LOL
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First use was great
on May 25, 2025
Posted by: Daniel K
Everything worked great upon first use. Very easy assembly with clear pictures and well organized hardware. The griddle became hot very fast. Looking forward to using it more and more
Written by a customer while visiting blackstoneproducts.com