Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,541 Reviews)
Rating breakdown 4,541 reviews
5 Stars
3,421
4 Stars
756
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Absolutely Amazing!
on June 24, 2025
Posted by: Ian L
I can cook everything with this grill and the clean up is a breeze!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice and sweat!
on June 24, 2025
Posted by: Rogelio A
I recurved this as a Father’s Day gift from my family and I was thrilled!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Flame issues out the box
on June 24, 2025
Posted by: Parker S
Love the Blackstone griddle concept and size but out the box having flame issues on tubes.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice
on June 24, 2025
Posted by: Marcus L
Satisfied so far! Fun for family and different options for meal preparation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love this griddle
on June 24, 2025
Posted by: Jenniffer G
It’s an extension of my kitchen and lets me cook a wide variety of meals. As a boy mom I appreciate the capacity! Love the hood and the new grease cup placement over older models.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Don’t buy it!
on June 24, 2025
Posted by: B
from NY
Gender:Female
Don’t buy it. It will rust and the products they have to “fix” it don’t work!
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, August 7, 2025
Sometimes the seasoning on your griddle top can peel a little.
This is usually caused by the seasoning drying up and peeling off, or by using too much water when cleaning your griddle. In turn, it can cause the cooking surface to start rusting as well. To be able to fix this, you simply need to scrape off the old seasoning and re-season your griddle top.
To remove the old seasoning, use a metal-edge scraper to scrape off the large bits, and then use oil and griddle stone, steel wool, or even sandpaper to scrub off the old seasoning (similar to our rust removal process). Then scrape off the oil and wipe down the griddle with clean paper towels and a little water, before you re-season the surface.
Here’s a helpful video on how to restore a damaged griddle top—whether that damage is rust or peeling seasoning. It also goes over basic maintenance to help protect your seasoning in the future.
To remove your old seasoning and resurface your griddle top, I recommend purchasing a griddle cleaning kit with a griddle stone. Griddle stones are super abrasive and help remove the old seasoning faster.
This is usually caused by the seasoning drying up and peeling off, or by using too much water when cleaning your griddle. In turn, it can cause the cooking surface to start rusting as well. To be able to fix this, you simply need to scrape off the old seasoning and re-season your griddle top.
To remove the old seasoning, use a metal-edge scraper to scrape off the large bits, and then use oil and griddle stone, steel wool, or even sandpaper to scrub off the old seasoning (similar to our rust removal process). Then scrape off the oil and wipe down the griddle with clean paper towels and a little water, before you re-season the surface.
Here’s a helpful video on how to restore a damaged griddle top—whether that damage is rust or peeling seasoning. It also goes over basic maintenance to help protect your seasoning in the future.
To remove your old seasoning and resurface your griddle top, I recommend purchasing a griddle cleaning kit with a griddle stone. Griddle stones are super abrasive and help remove the old seasoning faster.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love My New 36" Blackstone
on June 24, 2025
Posted by: Darron A
I cook on this thing all the time! That's why my wife love it so much. So much area to cook and I love the extendable shelf.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent party thanks to Blackstone
on June 24, 2025
Posted by: William L
Held an event and had to cook up dozens of hotdogs and 50+ burgers. This thing made it so easy to get them out quicks and set up was pretty easy. I want a bigger one!
Written by a customer while visiting blackstoneproducts.com