Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,011 Reviews)
Rating breakdown 4,011 reviews
5 Stars
3,021
4 Stars
680
3 Stars
187
2 Stars
58
1 Star
65
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
So much space!
on May 27, 2025
Posted by: Robert S
I cannot tell you how much this changed my BBQs. The cooking surface all around cooks at the temperature you want, and you can fit so many different things to cook at the same time due to the size. Gives you less time at the cook station and more time to join the party!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on May 27, 2025
Posted by: Chad L
Assembly was pretty straightforward and unit has performed flawless
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
I like it so far.
on May 27, 2025
Posted by: Bruce W
I like the griddle top. It does seem to have some cool spots but I can work with it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddling up a storm!
on May 27, 2025
Posted by: Tim L
Great product. Took my time seasoning it and it has paid off - great first cook and better every time thereafter as I learn the nuances of the cooking surface. Perfect compliment to my Kamado grill/smoker. Quickly becoming a real family favorite!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Burners are not operating
on May 27, 2025
Posted by: Michael G
I love my blackstone griddle this is my second one I've purchased. However this one has faulty burners and is popping as the gas flow is interrupted. As a YouTube chef this is a little disappointing. Im still waiting for a reply from blackstone. Im hoping this can be resolved
Response from blackstoneproducts.comBy Customer Support, September 15, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
awesome
on May 27, 2025
Posted by: Matthew W
We love the blackstone already a part of the family :)
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Assembly
on May 27, 2025
Posted by: Alice L
Good instructions, but pictures could use more detail.
If "heavy" = quality, this should be a fine product
3rd Blackstone product.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Once I got going, I see what all the talk is about
on May 27, 2025
Posted by: Jeffrey R
This is the real deal. I've made several meals with it, and the quality of the Blackstone is top notch (as well as the meals!) I would recommend this to anyone!
Written by a customer while visiting blackstoneproducts.com