Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,120 Reviews)
Rating breakdown 3,120 reviews
5 Stars
2,358
4 Stars
524
3 Stars
140
2 Stars
46
1 Star
52
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
2
Unlevel Griddle Top
on April 19, 2025
Posted by: Andre D
The flat cooktop part is unlevel so it is constantly wobbly and just overall disappointing because cooking on an uneven surface is something nobody would want….
Response from blackstoneproducts.comBy Customer Support, May 21, 2025
We are sorry to hear your unit is warped. Because our griddle tops are made of steel, heating and cooling will cause the metal to expand and contract. Naturally, this can cause minor warping. This may happen during the manufacturing process or during one of your first cooks. This is generally temporary. Please cook on it 10-15 times if you are still seeing a warp, please let us know.
support@blackstoneproducts.com
support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Missing part
on April 19, 2025
Posted by: Francisco F
Like the product just missing one part hopefully can have it back soon
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Black Beauty
on April 20, 2025
Posted by: Macey L
We are super excited to get cooking! Thanks for delivering a great product!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best ever
on April 20, 2025
Posted by: Matthew U
This blackstone is AMAZING!!!!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent Quality
on April 20, 2025
Posted by: Nathan F
Build quality is excellent. Cook top is sturdy and very even cooking.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly and 1st cook
on April 20, 2025
Posted by: Dianna G
Assembly started slow but once I understood the flow of the directions it went together very easily.
1 part did not fit/work- a hook
On the side shelf that would not thread with the butterfly bolt- I should be able to find a replacement in my own -
1 part did not fit/work- a hook
On the side shelf that would not thread with the butterfly bolt- I should be able to find a replacement in my own -
First meal
Was amazing - can’t wait to see what I can come up with !!
Was amazing - can’t wait to see what I can come up with !!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Game changer
on April 20, 2025
Posted by: Joseph R
Easy set up , you can season the top and cook on it the same day
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Blackstone Flat Top
on April 20, 2025
Posted by: Janice R
Just wanted the video on how to season the griddle, excited to start using this larger one, as I already have a smaller version.
Written by a customer while visiting blackstoneproducts.com