Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.5
(1,632 Reviews)
Rating breakdown 1,632 reviews
5 Stars
1,144
4 Stars
321
3 Stars
101
2 Stars
33
1 Star
33
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
4
Good grill with defects
on April 12, 2025
Posted by: Charles A
Overall, the grill has good quality. Really like the collapsible shelf. However, the hood handle bolts stripped out very easily and the handle is now useless and one of the knobs does not fit. I’ll see if I can get replacements.
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on April 12, 2025
Posted by: James B
Liking it so far... Wasn't too bad to assemble... Now to season it
Response from blackstoneproducts.comBy Customer Support, April 29, 2025
Thank you for the review! We are glad to hear you enjoy griddling.
If you have any questions, please reach out to us!
Happy Griddling!
If you have any questions, please reach out to us!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Mostly sturdy
on April 13, 2025
Posted by: Mike V
Went together well except one of the large thumb screws is faulty. It looks like there are threads but they are just circles that are not connected to each other. I had to find my own bolt to take its place.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome product
on April 13, 2025
Posted by: Thomas M
Been wanting one for a long time. I couldn’t be more excited about my blackstone. Make great products to use with their griddles. Glad to join the blackstone family!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Griddle
on April 13, 2025
Posted by: Aj L
Somewhat disappointed the griddle had a sticker on it and a good amount of it stuck a d we had a reallly hard time trying to remove it and it left residue.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Just assembled, QC isssues
on April 13, 2025
Posted by: Luke F
Just assembled so far, and did a few rounds of seasoning. During assembly I had issues with searing the griddle on the base assembly. One hole was out about 1/8”. Die grinder was the only option to allow the top to seat fully.
My model has the retractable shelf, the hole for it are a little off and allows the shelf to sit at a fairly good angle downwards, quite annoying, but will see if it bothers me enough that I’ll want to fix it, which I probably will.
My model has the retractable shelf, the hole for it are a little off and allows the shelf to sit at a fairly good angle downwards, quite annoying, but will see if it bothers me enough that I’ll want to fix it, which I probably will.
Inital thought, it should fit my needs well. Although, it doesn’t seem overly built. But, the griddle is quite heavy, the frame is a little lacking. A few small abrasion marks from transport, but over all happy with the purchase.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome!
on April 14, 2025
Posted by: Brady H
Great product! Easy install and great packaging! Super happy with it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on April 14, 2025
Posted by: Misty M
I love my blackstone-easy to assemble, easy to clean
Written by a customer while visiting blackstoneproducts.com