Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(2,924 Reviews)
Rating breakdown 2,924 reviews
5 Stars
2,189
4 Stars
507
3 Stars
136
2 Stars
43
1 Star
49
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
First flattop
on April 5, 2025
Posted by: Duane N
Easy assembly, directions are not great. Looks well built
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Tasteful cooking
on April 5, 2025
Posted by: Jeffrey C
The packaging was well.the assembly was simple the instructions were easy to read and follow simply the best I have ever purchased
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Easy put together. Will use tonight with friends.
on April 5, 2025
Posted by: Brian A
This was easy to put together. Only complaint is there is not a way to lock the legs in place when they are standing upright. It fell a could have times and pinched one of the lighter cables. But I think it works fine still.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on April 5, 2025
Posted by: Jt D
So far so good, but my heat shield broke off. Stronger screws would’ve been better
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Installation woes
on April 5, 2025
Posted by: Philip P
First step of directions is to secure the legs with some nuts and bolts. No mention that you have to completely unpack the box to find the well hidden nuts and bolts. Back of grill is dented in the box. Back of cover is either scuffed or is a poor paint job. Otherwise installation is OK and there were some thoughtful engineering touches.
Response from blackstoneproducts.comBy Customer Support, May 7, 2025
Thank you for leaving us a review! We appreciate your feedback about the assembly of your unit and apologize for the dent and scuff!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on April 5, 2025
Posted by: Scott P
Love this griddle, I don’t even want to use my grill anymore
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good so far
on April 5, 2025
Posted by: Janet K
We are missing this bolt on the bottom.
Response from blackstoneproducts.comBy Customer Support, May 7, 2025
Thank you for leaving us a review! We are sorry to hear that you are missing some hardware for your unit.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Looking forward to the summer grilling
on April 5, 2025
Posted by: George A
Easy to setup, and fired up with no problem. Bring on the burgers!
Written by a customer while visiting blackstoneproducts.com