Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(3,120 Reviews)
Rating breakdown 3,120 reviews
5 Stars
2,358
4 Stars
524
3 Stars
140
2 Stars
46
1 Star
52
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Great
on March 18, 2025
Posted by: Rory L
So far so good! Haven’t used too much yet looking forward to trying new things
Response from blackstoneproducts.comBy Customer Support, March 18, 2025
Thank you for the review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on March 18, 2025
Posted by: Brian M
Absolutely fantastic grill with lots of cool features.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Sticky
on March 19, 2025
Posted by: Benjamin B
Promotional stickers left a sticky residue all over the top of the shelves. Otherwise assembly was easy.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Very happy
on March 20, 2025
Posted by: Travis D
Very happy with this model, great brand, easy setup!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
It’s gorgeous
on March 20, 2025
Posted by: Sherrie J
It’s gorgeous. I’m seasoning it now, excited to use it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great
on March 20, 2025
Posted by: Mike C
So far everything seems well built. The base is a little wobbly for my liking
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Bad Paint
on March 20, 2025
Posted by: TIM L
from Martin, TN
Gender:Male
My wife purchased a 36" griddle and within the first few months the paint started chipping. I keep it covered with a Blackstone covered during the off season and during the rain. In 2024 more paint was peeling. Now in 2025 it is terrible, I will have to send it down and repaint it. Look at the pictures.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, March 26, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle has been peeling so badly, this definitely should not have happened especially with how you have been caring for your griddle.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Miss- cut holes
on March 20, 2025
Posted by: Bill H
Open the box put everything together to find out the holes for the griddle to set in are missed cut and the pins will not line up . Quality control there seems to not doing their job, what a shame since we’re excited to get it
Response from blackstoneproducts.comBy Customer Support, May 6, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle plate is not aligning properly with the holes on your griddle body.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com