Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,536 Reviews)
Rating breakdown 4,536 reviews
5 Stars
3,418
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
3
Not happy
on August 18, 2026
Posted by: Jayson W
The burners ignite but are inconsistent. They "flare up" which I then need to turn down and reignite until they "flare up" again in the same grilling session. Tiresome.
Response from blackstoneproducts.comBy Blackstone Customer Support, August 18, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait to fire it up!
on August 17, 2026
Posted by: Liam N
I’m upgrading from a much smaller version to this bad boy. Can’t wait to figure out what I’m going to cook first on it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Worked great first day then wouldnt
on August 17, 2026
Posted by: Justin G
Worked great the first day I got it then it wouldnt get gas to the burners the next time I tried to use it
Response from blackstoneproducts.comBy Blackstone Support, August 18, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good griddle
on August 17, 2026
Posted by: Clayton S
Very good griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Looks Amazing
on August 16, 2026
Posted by: David S
Just unboxed the big guy and I can’t wait to start loading it up. Already got all the accessories.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Initial seasoning
on August 16, 2026
Posted by: Turpen A
I’ve yet to use my Blackstone but initial assembly and the seasoning process were very easy and user friendly
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Griddler!
on August 16, 2026
Posted by: Jerry F
I’m brand new to griddling and looking forward to preparing some great meals for my family and friends.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Life changing
on August 16, 2026
Posted by: Richard C
We love it!!! Never want to do without one. We are not even going to BBQ anymore. Strictly only using this grill.
Written by a customer while visiting blackstoneproducts.com