Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(4,538 Reviews)
Rating breakdown 4,538 reviews
5 Stars
3,420
4 Stars
754
3 Stars
226
2 Stars
66
1 Star
72
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
Great Griddle
on March 8, 2026
Posted by: Daryl M
Purchased, seasoned and used today.
Brilliant, I wish I had bought one earlier
Brilliant, I wish I had bought one earlier
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
36 inch grill
on March 7, 2026
Posted by: Leah F
So far so good. Set up was easy and I love the slide out tray
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
No instructions
on March 7, 2026
Posted by: Brandon H
Why would you give a product that needs to be built without any instructions?
Response from blackstoneproducts.comBy Customer Support, March 10, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Got a damage orde
on March 7, 2026
Posted by: Sandra C
got a damage grille
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy setup
on March 7, 2026
Posted by: Jason C
Can’t wait to use it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Disappointed
on March 7, 2026
Posted by: James P
Just put my grill together I got for Christmas as it’s pretty much done raining now. Excited and everything was going well until I pulled the hood out. The front left corner is crushed in almost folding the L shape angle that runs along the backside. It’s obvious that it was dropped on that. In addition to that, the handle for the hood has the mounting threads stripes out on one side so the screws never tighten up. Making the handle unusable. Pretty sad for for we spent on a Christmas present and now fully assembled and 3 months later I don’t know what my recourse is going to be. Be aware!
Response from blackstoneproducts.comBy Customer Support, March 11, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on March 7, 2026
Posted by: Caroline M
Got it for Christmas, done finally
Melted and what we had prepared to have take hours, took very little time! Instructions were simple and easily understood. Packaging was well labeled!
Melted and what we had prepared to have take hours, took very little time! Instructions were simple and easily understood. Packaging was well labeled!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on March 7, 2026
Posted by: Troy N
grill
Written by a customer while visiting blackstoneproducts.com