Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Average customer rating
4.5
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
351
4 Stars
79
3 Stars
27
2 Stars
14
1 Star
19
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Customer Rating
2
Piece is broke when I took out of box
on June 13, 2025
Posted by: Kyle A
These little rivets that hold up this silver tray thing all broke off. As soon as I took the grill out of the box this piece just fell off
Response from blackstoneproducts.comBy Customer Support, August 25, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome product
on June 13, 2025
Posted by: Lisa S
The assembly instructions were so clear and easy to understand. Thank you for labeling and including pictures that matched the instructions!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best grill ever
on June 14, 2025
Posted by: Dwight P
I love preparing our meals on this grill. So easy and healthy
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Fantastic!
on June 15, 2025
Posted by: Christopher H
Cheesesteaks were the first thing that we made on it and they were fantastic!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great griddle
on June 15, 2025
Posted by: Thomas N
All went together fast and easy. Grill works great, food done fast.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Unable to assemble
on June 15, 2025
Posted by: Anthony M
The screw on the caster wheel is misshaped and screw won’t fin in.
Response from blackstoneproducts.comBy Customer Support, August 21, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best move for outdoor cooking
on June 16, 2025
Posted by: David B
Always had a grill. I use my griddle far more than my grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just got it
on June 17, 2025
Posted by: Zachary N
So gar so good. Just seasoned it and made the first batch of pancakes. Love it.
Written by a customer while visiting blackstoneproducts.com