Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Average customer rating
4.5
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
351
4 Stars
79
3 Stars
27
2 Stars
14
1 Star
19
60%of customers recommend this product.
(
12 out of
20)
Customer Reviews for Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Customer Rating
5
36 inch griddle
on May 28, 2025
Posted by: Gilbert M
best thing i got to replace my normal grill. no propane taste on food. heats up quick
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Blackstone 36 - A Little Disappointed
on May 29, 2025
Posted by: Greg M
First off I have to say the Blackstone as a unit. It’s very well-made, is easy to put together and is fun to cook on. However, it isn’t without drawbacks. I’ve had to disassemble the burner ports for all four burners, drawbacks. I’ve had to disassemble the burner unit for all four ports, because it sounds like a jet airplane on the high setting. Also, there’s a spot on the iron that is raised and while it doesn’t affect cooking, my spatula gets caught there and anything else I’m using to clean the grill gets stuck on that spot (shreds paper towel and shop towel). Not sure if it’s a blemish on the finish, or a defect in the iron, and while it’s not a huge deal, it has dented a few spatulas.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing product
on May 30, 2025
Posted by: Jessica F
Will recommend to anyone looking to buy a new griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great but....
on May 31, 2025
Posted by: Mike S
Wish it would have came with a hard cover like the original one I bought 3 years ago, but I moved and couldn't take that one. However product is always a great product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Just got it.
on June 1, 2025
Posted by: Dwayne D
Easy to put together however it was missing two washers so I’ll have to go and find those.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
36” griddle
on June 1, 2025
Posted by: Rob G
1 burner doesn’t work
Response from blackstoneproducts.comBy Customer Support, November 18, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Not fully assembled
on June 2, 2025
Posted by: Alex H
Black stone arrived with the heat shield (1.3C) not attached to the main frame. Looks like it is missing several rivets rendering the product unusable. Product also has 2 different QC stickers on the side.
Response from blackstoneproducts.comBy Customer Support, September 5, 2025
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent
on June 4, 2025
Posted by: Gina R
Super easy to follow instructions of how to assemble. I can't wait to fire it up tonight.
Written by a customer while visiting blackstoneproducts.com