Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
332
4 Stars
77
3 Stars
27
2 Stars
14
1 Star
18
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Customer Rating
1
Not working
on December 29, 2024
Posted by: Rachel C
Was a Christmas gifts, but 2 of the burners aren't working properly.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 22, 2025
Thank you for this review! We apologize for this situation. We see you have already worked with an agent to get this resolved. If you need any further assistance, please reach back out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Igniter Doesn’t Work
on December 29, 2024
Posted by: Mark G
Right out of the box and had to light manually since igniter won’t work.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 23, 2025
Thank you for leaving us a review. We are sorry to hear that! One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply.
We look forward to your reply.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Knob made incorrectly
on December 30, 2024
Posted by: Israel M
During assembly I noticed one of the knobs was not fitting correctly. I checked it against the other knobs that fit correctly and noticed the key whole was not bored all the way through
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 27, 2025
Thank you for this review! We apologize for this situation. We see you have already worked with an agent to get this resolved. If you need any further assistance, please reach back out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing Product
on December 30, 2024
Posted by: Raven R
I had been wanted one for so long. Finally made the purchase and I am beyond happy! I make everything on my griddle.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone 36"
on December 30, 2024
Posted by: Gwen B
This is the best grill I have ever had. Much better than a standard grill.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great griddle!
on December 30, 2024
Posted by: Charlie M
Made smash burgers the day after Christmas! Video tutorials in the manual were very helpful for seasoning the grill.
Held temp really well in-spite of the outside temp being just above freezing.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Smash burger
on December 30, 2024
Posted by: Michael A
Product was very easy to put together. Seems very sturdy
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Hull
on December 30, 2024
Posted by: Jeffrey H
Looking forward to using it
Written by a customer while visiting blackstoneproducts.com