Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
332
4 Stars
77
3 Stars
27
2 Stars
14
1 Star
18
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for Blackstone - Original 36-in. 4-Burner Outdoor Omnivore Griddle with Dual Side Shelves - Black
Customer Rating
5
Amazing product
on November 3, 2024
Posted by: Trevor H
Just set it up and the craftsmanship is unmatched. Can't wait to get it seasoned and cooking!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Griddle
on November 3, 2024
Posted by: Mary W
Brand new out of box, not understanding why the cook top does not sit level? These griddles are not cheap
Response from blackstoneproducts.comBy Customer Support, January 10, 2025
Hello, and thank you for this review! We appreciate your feedback on this. We have had a customer support agent reach out to you with steps for moving forward. Please get back to us at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
review
on November 5, 2024
Posted by: Russell F
I just registered the product. Why would you ask me to review something that i just bought?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Decent build quality… fantastic cast iron top
on November 9, 2024
Posted by: Stephen E
Curious how this will hold up but works great so far!
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 5, 2025
Thank you for leaving a review! If you have any feedback on how we can get the extra stars next time, please let us know. You can contact us at support@blackstoneproducts.com. Happy griddling and welcome to Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Your Warranty Is A Joke
on November 9, 2024
Posted by: Kenneth U
Trying to make customers purchase a warranty when you should have a minimum of 1 year included with the purchase is a Total Ripoff I will never purchase one of your products again.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 23, 2025
Thank you for your review! We appreciate your feedback on this and apologize for any confusion. Our products have a free one year manufacture warranty. However, the registration page does invite you to purchase additional years and extend that warranty, this is not a requirement for registering. If you have any other questions, concerns, or recommendations, please send them to support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on November 10, 2024
Posted by: Charles M
Perfect size for cooking for big family. Like that I can cook at 4 different temps
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Well built
on November 15, 2024
Posted by: Pete J
Haven’t used it yet but the BS sure was easy to out together and seems extremely well built.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Missing rivets
on November 16, 2024
Posted by: Colton D
Heatshield has 1 of 4 rivets so the bottom of my Blackstone is completely loose because the heatshield completely secures the front and back frame surround
Response from blackstoneproducts.comBy Customer Support, January 17, 2025
Thank you for leaving us a review! We are sorry that this occured. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com