I am looking forward to using my new grill. It was a gift for Christmas. I can only give it four stars at this point because I haven’t used it, but I’m excited to try.
In putting it together typical instructions that are helpful but never complete. Shld identify right and left for the shelves when attaching. Not very sturdy, surprisingly since the griddle top is heavy. Hopefully no issues when we start cooking on it. One bolt fell out when we tipped it up to install the shelves easier, no idea where it came from.
Response from blackstoneproducts.comBy Customer Support, May 5, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.