Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
New user
on May 16, 2026
Posted by: Joshua S
New user, never had one before. Let's see what all the hype is about
Response from blackstoneproducts.comBy Customer Support, May 18, 2026
We hope your initial cooking experience is a positive one. Should you have any questions at any time, please do not hesitate to contact our support team at
support@blackstoneproducts.com. Our team will be pleased to assist you.
support@blackstoneproducts.com. Our team will be pleased to assist you.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone 2287
on May 16, 2026
Posted by: Paul M
Finally purchased a Blackstone grill after seeing our friends. Looking forward to preparing meals for my family.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28 inch Blackstone
on May 15, 2026
Posted by: Joseph E
Always great this is my third one always gift the old ones away just to get a new one love them
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excited!
on May 15, 2026
Posted by: Cody W
First time getting a blackstone griddle and excited to use it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Excited
on May 15, 2026
Posted by: Steven S
I just got my Blackstone. Haven't used it yet so I'm not giving an actual review. But I'm thrilled to use it!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle warped
on May 15, 2026
Posted by: John L
I seasoned my griddle with the seasoning from blackstone and I’ve cooked on it over 20 times and when I put oil on the griddle the oil pools in the center how can I fix this no matter when I put oil or butter it goes for the center please help
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it this far
on May 15, 2026
Posted by: Jackie P
Loving it this far…
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
First time griddle purchase
on May 14, 2026
Posted by: Richard P
Just opening the box. So far, well packaged and all of the parts are there.
Response from blackstoneproducts.comBy Customer Support, May 15, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com