Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,400
4 Stars
599
3 Stars
179
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Love it
on May 2, 2026
Posted by: Alexander M
So excited, first meal we made was amazing, looking forward to summer
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time user
on May 2, 2026
Posted by: Natalie D
My first time using one, very excited to cook on it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Missing items
on May 1, 2026
Posted by: Kenny M
The griddle was delivered but the bar system accessory kit and 30-piece griddle tool kit are missing
Response from blackstoneproducts.comBy Customer Support, May 6, 2026
Thank you for your review! We are glad to see one of our agents was able to assist you. Please don’t hesitate to reach out if there’s anything else we can help with.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Fabulous
on May 1, 2026
Posted by: Faith K
I absolutely love my blackstone. Best Mother's Day gift I could give myself!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my blackstone
on April 30, 2026
Posted by: Zak M
Can’t wait to cook some amazing food for my amazing people!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on April 30, 2026
Posted by: Nathaniel L
Haven’t cooked on it yet but the setup was easy and the seasoning went well! I’m excited to cook on it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome early Fathers Day present
on April 30, 2026
Posted by: Tim S
I am so excited to be part of the Blackstone family. Assembly was easy and quick. Instructions on how to set up were great.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good product even came pre-rusted
on April 29, 2026
Posted by: Jakob A
I've used this product before and loved it; however, when I began assembly on this one, as soon as I pulled it out of the box, there was rust present on the cook surface.
Response from blackstoneproducts.comBy Customer Support, April 30, 2026
Thank you for your review. We’re just now seeing your message and understand your issue has already been resolved by one of our agents. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com