Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,263 Reviews)
Rating breakdown 3,263 reviews
5 Stars
2,400
4 Stars
599
3 Stars
179
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Very easy setup
on May 3, 2026
Posted by: Ethan W
The setup was quite easy compared to what I thought it was gonna be. Great selection of accessories as well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
This was a gift
on May 3, 2026
Posted by: Julie H
I am looking forward to using my new grill. It was a gift for Christmas. I can only give it four stars at this point because I haven’t used it, but I’m excited to try.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New blackstone
on May 3, 2026
Posted by: Justyn C
Great product so far. Easy setup.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best thing ever
on May 2, 2026
Posted by: Austin O
Got this bad boy off of zyn rewards and can’t stop using it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Just purchased
on May 2, 2026
Posted by: Sherilee B
In putting it together typical instructions that are helpful but never complete. Shld identify right and left for the shelves when attaching. Not very sturdy, surprisingly since the griddle top is heavy. Hopefully no issues when we start cooking on it. One bolt fell out when we tipped it up to install the shelves easier, no idea where it came from.
Response from blackstoneproducts.comBy Customer Support, May 5, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Seasoned and ready
on May 2, 2026
Posted by: Josiah R
Looking forward to many great meals on this thing!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
My first Blackstone (from my awesome wife)
on May 2, 2026
Posted by: Jonathan Y
I haven't used it yet but it was easily assembled and looks sharp!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Need new handle
on May 2, 2026
Posted by: Tyler A
I was putting my Blackstone together for the first time and got all the way to the end where I need to put the handle on and the threads are stripped.
Response from blackstoneproducts.comBy Customer Support, May 6, 2026
Thank you for your review. We have recently become aware of your message and note that one of our agents has already addressed your concern. We appreciate you reaching out and remain available should you require any additional support.
Written by a customer while visiting blackstoneproducts.com