Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,857 Reviews)
Rating breakdown 2,857 reviews
5 Stars
2,075
4 Stars
546
3 Stars
158
2 Stars
38
1 Star
40
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Excellent griddle
on March 10, 2026
Posted by: Robert F
Seems like an excellent griddle. Solid construction and relatively easy to assemble
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Haven’t used it yet but, it looks great!
on March 11, 2026
Posted by: John C
Just put it together and I can’t wait to try it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on March 25, 2026
Posted by: Nathan S
Got this grill about a week ago, so far, love it! Performs as expected.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait
on April 8, 2026
Posted by: Emma T
Easy to assemble, can’t wait to use it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone lives up to its rrputation
on April 12, 2026
Posted by: Michele M
Wish I had bought it sooner. What a great product. Assembly was easy. Food tastes delicious. First tho g I cooked was bacon. It was delicious!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Griddle
on April 13, 2026
Posted by: Asher P
Pretty easy setup except the bolt to hold the tank isn’t drilled out to hold the pin securely
Response from blackstoneproducts.comBy Customer Support, April 16, 2026
Thanks for your review—we’re sorry to hear about your experience. Our support team has reached out via email to assist and resolve this for you. We look forward to connecting with you soon.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Bacon on the first grill, what's next?
on April 25, 2026
Posted by: Justin H
Crisped it up great, good heat distribution
Edges nice and "cool"
Putting together was really good quality but could have came with some spare washers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
I love the Blackstone but I'm missing one of the slotted washers
on April 26, 2026
Posted by: David L
Got the Blackstone 28-in grill with hood put it all together and was missing one slotted washer but other than that I love it works just like an industrial Grill
Written by a customer while visiting blackstoneproducts.com