Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(2,392 Reviews)
Open Ratings Snapshot
Rating breakdown 2,392 reviews
5 Stars
1,723
4 Stars
462
3 Stars
137
2 Stars
36
1 Star
34
82%of customers recommend this product. 
(
33 out of 40
)
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Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3 out of 5
3
Predrilled holes faulty
on December 29, 2023
Posted by: Ryan
Gender:Male
Verified Purchase:Yes
I had to bend one of the leg brackets to build the grill. The predrilled holes did not line up correctly.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Easy together and simple to season
on June 6, 2024
Posted by: Tom C
My first griddle went together easy and was a breeze to season
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Bolts are Holes are not aligned properly for install
on June 13, 2024
Posted by: Justin G
When I was assembling , One of the bolts is not machine drilled properly/lined up properly so I cannot install one of the bolts to keep the grill sturdy. I have not cooked on the grill yet hopefully something can be done to fix this issue. The grill has already been put together minus this one bolt will not screw in. I don’t know if I should send it back or if you guys can send somebody to address this issue or give me credit.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Happy
on December 20, 2023
Posted by: Keith
from MI
Gender:Male
Verified Purchase:Yes
The corners still do not get hot enough to season. It would be better with a third burner.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Orifice
on May 31, 2024
Posted by: Steve H
I was replacing the orifice for natural gas and the valve crumpled apart. Now I need a replacement and can only find 36in., I have a 28 in. griddle. We will see how this process goes.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Good product
on November 17, 2025
Posted by: Xavier A
Quality product be careful when starting first time
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Great Griddle
on January 8, 2024
Posted by: Grammy
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
My son and daughterinlaw are thrilled with this gift. Cooks evenly and perfect size!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Blackstone Newbie
on May 6, 2024
Posted by: Lauren B
I have not had the opportunity to use the Blackstone yet, but I’ve heard a lot of great things about them! We’re very excited to use it this summer.
Written by a customer while visiting blackstoneproducts.com
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