Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(3,414 Reviews)
Open Ratings Snapshot
Rating breakdown 3,414 reviews
5 Stars
2,515
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product. 
(
36 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5 out of 5
5
New customer
on June 21, 2026
Posted by: Michael R
Just put everything together I received all my parts. Everything looks good. Can’t wait to start cooking.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Excited
on June 21, 2026
Posted by: Caitlin B
My kids and I got this for my husband for Fathers Day and we are so excited to use it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Loving my Blackstone
on June 21, 2026
Posted by: Dave41
I've had my new Blackstone 28" about two weeks now, I'm loving it. I spent a few hours seasoning it after watching my You Tube videos, and it has really paid off. Food cooks well and releases great. I'm having fun finding new recipes to try out, and have found several that are real keepers.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Stripped screw
on June 21, 2026
Posted by: Richard C
Installation was easy until we had a stripped screw where the shelf goes. We had to extract it which took some time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
28” griddle
on June 21, 2026
Posted by: Dakota Z
Just bought our new Blackstone. Super excited to use it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Newbie but obsessed alrwady
on June 21, 2026
Posted by: Zackary B
What is there to say, its perfect for everything I want. Breakfast lunch or dinner, just need more time!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
New user
on June 21, 2026
Posted by: Steve C
First Blackstone griddle. Griddle didn’t season well. Seems to have overheated and finish flaked off.
Response from blackstoneproducts.comBy Customer Support, June 22, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Father's day gift
on June 21, 2026
Posted by: Brian T
Very nice griddle, heavy duty construction. My son got it for me for Father's day.
Written by a customer while visiting blackstoneproducts.com
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