Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,414 Reviews)
Rating breakdown 3,414 reviews
5 Stars
2,515
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Great product.
on June 30, 2026
Posted by: Greg M
Don’t know why I waited so long to buy this griddle. Ease of cooking is excellent.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just getting started
on June 30, 2026
Posted by: Linda R
Only cooked a few meals on my griddle so far but love it. Can’t wait to experiment with more new recipes.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Exciting!
on June 29, 2026
Posted by: Talon D
We just received our 28” Griddle Blackstone and are excited to use it. It arrived super fast, within a few days of ordering. We haven’t finished setting it up yet, though we have other Blackstones that are great!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
My grill
on June 29, 2026
Posted by: Cecil P
It’s great
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Won’t light
on June 29, 2026
Posted by: Tanner B
I got it to light the first 2 times I used it since then it won’t light. I’ve tried multiple ways and times and it just won’t light.
Response from blackstoneproducts.comBy Blackstone Support, July 2, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Griddle
on June 29, 2026
Posted by: Rodney S
Looking forward to using the griddle this 4th of July weekend coming.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great griddle
on June 29, 2026
Posted by: Sue L
I used one on vacation and loved it so I bought one for myself.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
0k
on June 29, 2026
Posted by: James L
Burner misses the gas valve on right side pin to hold tank didn't have a hole for clip other than that ok
Written by a customer while visiting blackstoneproducts.com