Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,414 Reviews)
Rating breakdown 3,414 reviews
5 Stars
2,515
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
1
Not working out the box
on July 7, 2026
Posted by: Chris G
Gas knob on right side is bent out not hooked up
Response from blackstoneproducts.comBy Blackstone Support, July 9, 2026
Thank you for your review. We’re just now seeing your message and understand your issue has already been resolved by one of our agents. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle
on July 7, 2026
Posted by: Margaret S
Blackstone
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone 28” griddle
on July 6, 2026
Posted by: Jennifer Z
Haven’t used it yet, but very easy to put together with included instructions. Was surprised to find that it’s pre-seasoned. Can’t wait to grill all summer
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Fun Grill
on July 6, 2026
Posted by: Trevor G
Super fun grill to cook on the possibilities are endless and can cook so much at once
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle Newbie
on July 6, 2026
Posted by: Tyler S
Seasoning and cleaning is super easy once you take the time to learn the proper steps and when to do what!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Owner
on July 6, 2026
Posted by: Krupenkumar P
Great product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Looks pretty good.
on July 6, 2026
Posted by: Robert B
Bad directions
Response from blackstoneproducts.comBy Blackstone Customer Support, July 13, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy clean up grill
on July 5, 2026
Posted by: Ronald D
Always wanted a griddle and finally bought at a charity auction
Written by a customer while visiting blackstoneproducts.com