Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(3,261 Reviews)
Open Ratings Snapshot
Rating breakdown 3,261 reviews
5 Stars
2,399
4 Stars
598
3 Stars
179
2 Stars
41
1 Star
44
84%of customers recommend this product. 
(
36 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4 out of 5
4
Works great!
on May 9, 2024
Posted by: Jason H
The grill works great! It makes cooking protein and veggies simple.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love it!!!
on May 8, 2024
Posted by: Michelle S
My husband bought this for an early mother's day gift, yes im the cooker and I love this. Such an amazing and best mommy day gift to me!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love making fajitas
on May 8, 2024
Posted by: Anissa W
it’s nice to be able to make everything on one flat surface
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
New Griddle
on May 8, 2024
Posted by: Robert D
Can’t wait to try it. Just finished seasoning it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Vague assembly instructions and cheap fasteners.
on May 8, 2024
Posted by: CN
Verified Purchase:Yes
The assembly instructions were somewhat vague and pictures not were not detailed enough to follow easily, i.e. which way a panel should be orinted. The fasteners were all low grade, threads strip easily and a couple of the screws were not designed long enough for the application. I had to purchase a longer screw to assemble parts more securely. The overall quality and durability of the griddle seems good but only time will tell how well it lasts. I would expect better fasteners for a product claiming to be the best in the industry.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
New grill owner
on May 7, 2024
Posted by: Cabe kelly W
Have been wanting a Blackstone grill for quite some time and I finally reached the number of points needed through Zyn rewards to get one. Looking forward to using this all the time!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Great
on May 7, 2024
Posted by: Scott W
Had one before selling house and needed to buy another
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
First time using a Blackstone
on May 6, 2024
Posted by: Jefferson G
Great buying options and delivered on time. I bought the 28” with hold cover and 30 free accessories. I gave this product 4 stars because the quality of manufacturing isn’t very good. I started building the my Blackstone but had trouble installing the hand screws for the stabilizing shelf. The crossbar on one side of the griddle wasn’t very level and wouldn’t align correctly with the shelf. I had to grab some channel locks and bend the crossbar as well as the shelf in order to align the screw. After doing all that the screw still went in a bit forced. Seasoned it and cooked a few things and they came out great. Building it was definitely a hassle. If you buy one just remember it might a bit hard to put together and might need more tools than what the manual says.
Written by a customer while visiting blackstoneproducts.com
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