Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,857 Reviews)
Rating breakdown 2,857 reviews
5 Stars
2,075
4 Stars
546
3 Stars
158
2 Stars
38
1 Star
40
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Great
on May 29, 2026
Posted by: Aquana B
Nice
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great grill
on May 29, 2026
Posted by: Lori L
Grill itself is great, but feel the shelving unit are a little to flimsy and it should come with 4 castors instead of 2 to easily maneuver.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone is a smash hit
on May 29, 2026
Posted by: Jake C
Love the griddle and it's been a dream for me to own one and I'm not disappointed whatsoever. Only complaint I have, is with the locking lugs for the wheels to the legs. One of mine broke while tightening and cannot be fully tightened like the other side.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
28" Griddle
on May 30, 2026
Posted by: Keith M
It looks good. Assembly wasn't to bad. It's shorter in height than I thought it was, but I'm looking forward to using it this summer and the rest of the year.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
28" Blackstone with hood
on May 30, 2026
Posted by: Ed R
I just finished assembling it and it was fairly straightforward. I was a bit disappointed in the thumb screws though. One of the knobs fell off while tighting it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good product!
on May 30, 2026
Posted by: Caitlyn H
Sleek look, easy to assemble. Wish it came with accessories though. Especially the seasoning.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Hunters blackstone
on May 30, 2026
Posted by: Hunter C
The front of the grill was bowed out when it showed up and the hood is warped. Haven’t used it yet, but looking forward to it.
Response from blackstoneproducts.comBy Customer Support, June 8, 2026
Thank you for your review. We’re sorry to hear about your experience. Our support team has emailed you to help resolve this and looks forward to your reply.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Came with a damaged part
on May 30, 2026
Posted by: Matthew W
Came with a damaged part. Contacting customer service for a replacement
Written by a customer while visiting blackstoneproducts.com