Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,857 Reviews)
Rating breakdown 2,857 reviews
5 Stars
2,075
4 Stars
546
3 Stars
158
2 Stars
38
1 Star
40
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
28" grill
on May 13, 2026
Posted by: Gary P
Easy assembly, good heat, zero complaints
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New 28” Griddle with Hood for Birthday
on May 13, 2026
Posted by: Samuel W
I’ve never owned a grill before and this is what I started with. #Blessed.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28” Griddle
on May 14, 2026
Posted by: Howerton H
The assembly was super easy i can’t wait to use it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Product
on May 14, 2026
Posted by: Beth B
I received my Blackstone as a present and use it almost everyday. So much healthier to grill. It is so easy to use.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
First time griddle purchase
on May 14, 2026
Posted by: Richard P
Just opening the box. So far, well packaged and all of the parts are there.
Response from blackstoneproducts.comBy Customer Support, May 15, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it this far
on May 15, 2026
Posted by: Jackie P
Loving it this far…
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Griddle warped
on May 15, 2026
Posted by: John L
I seasoned my griddle with the seasoning from blackstone and I’ve cooked on it over 20 times and when I put oil on the griddle the oil pools in the center how can I fix this no matter when I put oil or butter it goes for the center please help
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Excited
on May 15, 2026
Posted by: Steven S
I just got my Blackstone. Haven't used it yet so I'm not giving an actual review. But I'm thrilled to use it!!!
Written by a customer while visiting blackstoneproducts.com