Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,580 Reviews)
Rating breakdown 2,580 reviews
5 Stars
1,858
4 Stars
505
3 Stars
144
2 Stars
36
1 Star
37
83%of customers recommend this product.
(
34 out of
41)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Misleading assembly time
on April 23, 2026
Posted by: Craig W
I am truly excited to use the blackstone, the inly review I can give is about assembly. On the box, it states easy 30 minute assembly. I could see a professional installer doing it in 30 minutes but your customer base would probably be able to assemble in 1 hour, as it took me almost 2 hours.
Response from blackstoneproducts.comBy Customer Support, April 23, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Excited to start cooking
on April 23, 2026
Posted by: Matthew K
Assembly was easy, but took more than the 30 minutes indicated. Seasoning was easy, looking forward to my first cook.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Upgraded to the 28”
on April 23, 2026
Posted by: Cyle S
I’ve had the 22” for years and it’s worked great but I decided to upgrade and the 28 is awesome!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28” Grill
on April 23, 2026
Posted by: Kameron G
Haven’t used yet. Looks great! Took about an hour and a half to put together solo.
Written by a customer while visiting blackstoneproducts.com