Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,575 Reviews)
Rating breakdown 2,575 reviews
5 Stars
1,855
4 Stars
504
3 Stars
143
2 Stars
36
1 Star
37
83%of customers recommend this product.
(
34 out of
41)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
C.Grant’s Feedback
on April 4, 2026
Posted by: Carl G
I love my Blackstone. With the exception of one thing, I was able to follow the instructions to assembly it. I am now ready to proceed to the Operation Instructions, but will have to wait as I a missing one of the Control knobs, which is the one thing that I referred to, which explains the 4 out of 5 Star value. I look forward to completing the set up and using the griddle for the first time upon getting the knob.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best flat top grill
on April 4, 2026
Posted by: Amanda R
Absolutely love how easy it is to use and assemble! Multi use flat top grill I’m glad I made the purchase was 1000% worth it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New to the grill!
on April 5, 2026
Posted by: Peter C
I have just purchased my first Blackstone griddle. I have barbecued for many years using various methods and the cast. I am frying pan. I’m looking forward to this summer immensely.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
A+++
on April 6, 2026
Posted by: Bill S
Very nice griddle, with ample surface for most cooking tasks.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good stuff
on April 6, 2026
Posted by: Pamela M
This grill is big and versatile for all family sizes. You cans cook many different things on there and cleanup is super easy.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Mostly easy installation
on April 6, 2026
Posted by: Jacob Z
Installation was fairly easy. Only issue was loosening the screws to put the side tables on; one was so tight, ended up stripping that screw. Recommend a flat head for those.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Easy to put together
on April 6, 2026
Posted by: Michael N
Haven’t used it yet. Directions were clear except for the screws to install the shelves
Response from blackstoneproducts.comBy Customer Support, April 9, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New Blackstone
on April 6, 2026
Posted by: Ernie O
Just got it and put it together. First cook tomorrow evening. We shall see if the hype is justified
Written by a customer while visiting blackstoneproducts.com