Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,897 Reviews)
Rating breakdown 2,897 reviews
5 Stars
2,110
4 Stars
549
3 Stars
159
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Good grill
on February 15, 2026
Posted by: John J
Grill cooks well and does as expected. Rail screws and fixation get stripped easily and wiggle some.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28 inch blackstone
on February 15, 2026
Posted by: Timothy S
Liked our 36 inch blackstone back home so we just purchased 28 inch blackstone for second home.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good, but lacks granular flame control
on February 15, 2026
Posted by: Rich H
Good product overall. Very little difference between high and low flame heights.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Couldn’t get past assembly
on February 16, 2026
Posted by: James R
The hole on the leg where the wheel connects in the right side is off a bit. I couldn’t connect the wheel.
Response from blackstoneproducts.comBy Customer Support, February 18, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
review
on February 17, 2026
Posted by: Jamari H
love it so far!! been wanting a blackstone for years!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best Grill
on February 18, 2026
Posted by: Sarah M
We use a lot of BlackStone products, this one was perfect for our small space!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best Gift Ever
on February 20, 2026
Posted by: Narria M
This Blackstone meets all of my family's needs- whether burgers, at home hibachi, or breakfast!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
I haven’t used it yet
on February 20, 2026
Posted by: Jennifer L
I haven’t used it yet, but from what I’m told it’s absolutely the best.
Written by a customer while visiting blackstoneproducts.com