Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(2,422 Reviews)
Open Ratings Snapshot
Rating breakdown 2,422 reviews
5 Stars
1,744
4 Stars
470
3 Stars
137
2 Stars
36
1 Star
35
82%of customers recommend this product. 
(
33 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5 out of 5
5
New Toy
on February 14, 2026
Posted by: Beth S
Cant wait to use it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Awesome
on February 14, 2026
Posted by: Abe S
Love using my Blackstone, makes cooking so much easier and cleaner!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Haven't used it yet
on February 14, 2026
Posted by: Kurt T
It looks great, assembly was easy. Watched the seasoning video but haven't done it yet.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
28" Griddle
on February 15, 2026
Posted by: Jose N
Excellent product!! No need to ever buy another grill!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Good grill
on February 15, 2026
Posted by: John J
Grill cooks well and does as expected. Rail screws and fixation get stripped easily and wiggle some.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
28 inch blackstone
on February 15, 2026
Posted by: Timothy S
Liked our 36 inch blackstone back home so we just purchased 28 inch blackstone for second home.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Good, but lacks granular flame control
on February 15, 2026
Posted by: Rich H
Good product overall. Very little difference between high and low flame heights.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Couldn’t get past assembly
on February 16, 2026
Posted by: James R
The hole on the leg where the wheel connects in the right side is off a bit. I couldn’t connect the wheel.
Response from blackstoneproducts.comBy Customer SupportFebruary 18, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
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