Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,413 Reviews)
Rating breakdown 3,413 reviews
5 Stars
2,514
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
1
Defective griddle
on October 5, 2026
Posted by: Scott R
My griddle has a piece of metal embedded in it.
Response from blackstoneproducts.comBy Blackstone Support, October 23, 2026
Thank you for your review. We’re just now seeing your message and understand your issue has already been resolved by one of our agents. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Average
on October 5, 2026
Posted by: Brian L
Blackstone griddle
Response from blackstoneproducts.comBy Blackstone Customer Support, October 12, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
2287
on October 5, 2026
Posted by: Patrick P
Good
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ez construction
on October 4, 2026
Posted by: Kyle K
Grill went together no problem about to make some burgers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on October 4, 2026
Posted by: Corey B
Just putting it together
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait
on October 3, 2026
Posted by: Noah J
Awesome
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on October 2, 2026
Posted by: Holden M
Haven’t used it yet. But set up was easy and she looks great.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Have not used it yet .
on October 1, 2026
Posted by: Bill C
Just got it put together. Going to season it this weekend
Written by a customer while visiting blackstoneproducts.com