Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(2,897 Reviews)
Open Ratings Snapshot
Rating breakdown 2,897 reviews
5 Stars
2,110
4 Stars
549
3 Stars
159
2 Stars
38
1 Star
41
83%of customers recommend this product. 
(
35 out of 42
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4 out of 5
4
Great griddle
on September 30, 2025
Posted by: Ray W
The frame is a little unsteady but still a great buy
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Delicious
on October 3, 2025
Posted by: Mary lou C
Made burgers on our new griddle and they came out delicious better than our propane grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Excellent
on October 3, 2025
Posted by: Bobbie D
Great for outdoor cooking .. the flat top surface is great for all types of food
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Great Buy
on October 5, 2025
Posted by: John P
We love our blackstone. Use it to cook everything!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love my Blackstone
on October 9, 2025
Posted by: Scott S
I have been cooking on the 22” for several years and absolutely love it. Just added the 28” for my home use.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Griddle
on October 12, 2025
Posted by: Matt E
It seems to work really good The biggest problem is that on its lowest setting it's scorching hot I think you guys probably should have put some sort of regulator on it a regulated down a little bit more like I said when you turn it on low it's red hot so you got to watch everything keep turning everything all the time other than that it works well
Response from blackstoneproducts.comBy Customer SupportOctober 29, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Nice
on October 12, 2025
Posted by: Nicole K
Love it! Saw a few recipes that said to cook on high, I didn’t find that to work well, cooked too fast. Can’t wait to try more recipes
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Worth the time and money
on October 14, 2025
Posted by: Matthew S
Super versatile and fun and easy way to make some great food, however, griddle requires a good deal of attention and maintenance.
Written by a customer while visiting blackstoneproducts.com
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