Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,897 Reviews)
Rating breakdown 2,897 reviews
5 Stars
2,110
4 Stars
549
3 Stars
159
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Blackstone
on August 28, 2025
Posted by: Anthony M
The grill was easy to put together. I just wish it came with a grill cover.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So great!
on August 28, 2025
Posted by: Jenni K
We absolutely love our griddle and use it just about every night. It’s a perfect cook every time with such added flavor.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing
on August 28, 2025
Posted by: Allice W
I have been wanting a blackstone grill for so long. I finally treated myself to it for my birthday. Best purchase I have made in a long time. My family loves it!!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Amazing Griddle
on August 30, 2025
Posted by: Jared H
I have had zero issues with this griddle’s ability to cook! Food has been great, cleanup isnt terrible with a properly seasoned surface, my only complaint is the side attachments. The fixed/bolted interface could be improved with a folding mechanism (maybe that model exists) to fit the actual grill cover. I bought the matching grill cover but its not compatible with the sides and the marketing info did not clarify that. So either update your item description or make the sides adjustable to make the actual 28” grill cover work with a 28” grill. Nobody is unbolting that interface everytime they want to put a cover back on
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on August 30, 2025
Posted by: Dan D
Have a 17 already but love the 28 even more
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
It’s great
on August 30, 2025
Posted by: Joe D
I’m loving my new Blackstone. P
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Love it but Grill surface is not level and wobbles
on August 31, 2025
Posted by: Linda S
Hello, we were very excited to get our 28” grill with hood put together and ready for a Labor Day cookout. But sadly the cook surface is not steady and solid. After sitting it into the pre-assigned holes, we found that it wobbles. Can you please tell us how this can be remedied?
Response from blackstoneproducts.comBy Customer Support, October 11, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle plate is wobbling. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Grilling
on August 31, 2025
Posted by: Sean M
My Blackstone has made my grilling experience enjoyable and easy!
Written by a customer while visiting blackstoneproducts.com