Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,897 Reviews)
Rating breakdown 2,897 reviews
5 Stars
2,110
4 Stars
549
3 Stars
159
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Burner won’t light
on August 17, 2025
Posted by: Tyler Y
Product is great but out of the box, the burners won’t light.
Response from blackstoneproducts.comBy Customer Support, October 8, 2025
\nThank you for leaving us a review! We are sorry to hear that you are having some issues getting your griddle to ignite how it should. One of our support agents has reached out to you via email so we can get this resolved for you.\nWe look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Heavy but versatile
on August 18, 2025
Posted by: Nathaniel W
Not one to move around a lot but sturdy and very useful for big or small meals
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First Blackstone Griddle
on August 18, 2025
Posted by: Derek O
I brought a 28" griddle and love it. Very simple to set up and put together. Can't wait to try out all the different recipes.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Hibachi
on August 18, 2025
Posted by: Karisa S
We love cooking a variety of food on our Blackstone
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Versatility
on August 18, 2025
Posted by: Connor H
I love how versatile it is. I like that the sides dont get as hot as other models and the holders on the sides are very convenient. Assembly was easy. Good quality.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Love it
on August 19, 2025
Posted by: Carmen M
I love it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
20 min setup
on August 20, 2025
Posted by: Micah A
Took about 20 mins to put together by myself. Worst part is, I put the shelves on the wrong sides and had to switch
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
The best
on August 20, 2025
Posted by: Ron M
This my first one I like it it’s very easy to role around and easy to take apart and put back together
Written by a customer while visiting blackstoneproducts.com