Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,897 Reviews)
Rating breakdown 2,897 reviews
5 Stars
2,110
4 Stars
549
3 Stars
159
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Black stone
on July 30, 2025
Posted by: Michael K
Grill works okay. However, product is junky construction and difficult to assemble.
Response from blackstoneproducts.comBy Customer Support, September 17, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good but not amazing
on July 31, 2025
Posted by: Brandon N
The left side of the grill is definitely hotter than the right. Even though it comes with side shelves, more table space is needed for plating and griddle supplies. Overall, it gets the job done, but I have to be mindful of the temperature differences.
Response from blackstoneproducts.comBy Customer Support, September 16, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone Griddle
on July 31, 2025
Posted by: Georgia O
We use this almost every week! We live in Florida and absolutely love it. It suits all of our cooking needs.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone Griddle
on July 31, 2025
Posted by: Riley R
I want to ditch my over and stove with how much I love it! With tent all season cook!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent
on August 1, 2025
Posted by: Mark M
Love it already!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Father's day!
on August 2, 2025
Posted by: Ronald R
Got this as a Father's day gift and they put it together for me. I'd used someone else's before but it was larger. This is perfect size for our needs. We love it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Putting it together
on August 2, 2025
Posted by: Mark T
The screws to attach the end tables ..suck…
As they striped easy not a good set up as it’s hard to get under to connect to main table!!
As they striped easy not a good set up as it’s hard to get under to connect to main table!!
Response from blackstoneproducts.comBy Customer Support, September 5, 2025
Thank you for leaving us a review! We are sorry to hear that the screws have stripped causing difficulties assembling your side shelf. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Really great product!
on August 2, 2025
Posted by: Thomas K
Love it. Works great. So much better than a typical bbq
Written by a customer while visiting blackstoneproducts.com