Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Mediocre Quality
on October 27, 2024
Posted by: Gregory B
The griddle works fine but it is not made very sturdy or seemingly to last more than a couple years. Time will tell.
I had to use a hammer to bend the metal on the bottom shelf just to get the "easy" thumb screws lined up to thread. One of the bolts you have to loosen to get the side shelfs installed was messed up and I could not budge it even with high end screw drivers. In fear of snapping it off I just installed without that screw being used... We will see.
Response from blackstoneproducts.comBy Customer Support, January 22, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy installation
on October 27, 2024
Posted by: Trevor S
Awesome product with easy installation.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone grill
on October 26, 2024
Posted by: Jeff T
Love my new Blackstone.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to assemble can’t wait to use
on October 23, 2024
Posted by: Brandon L
Just received my new Blackstone today can’t wait to use it soon
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Not used it yet
on October 22, 2024
Posted by: Shannon N
Out if the box it looks great. Have not used it yet. Will update when used.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Pretty Good so far
on October 21, 2024
Posted by: Matt B
Working good so far. Would be nice if you supplied a cloth and seasoning oil to start
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on October 20, 2024
Posted by: Doug R
Seasoned today with your seasoning. Cooked smash burgers and fried potatoes awesome so far
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Haven’t fired her up
on October 20, 2024
Posted by: Chris W
Install was easy.
Missing screws to underplate of body.
Missing screws to underplate of body.
Response from blackstoneproducts.comBy Customer Support, January 17, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com