Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,426 Reviews)
Rating breakdown 2,426 reviews
5 Stars
1,747
4 Stars
471
3 Stars
137
2 Stars
36
1 Star
35
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Awesome product!
on July 28, 2025
Posted by: Tasha L
This blackstone grill is absolutely amazing! It makes the food look and taste delicious. I love how you can make breakfast, lunch, and dinner. This is fast and easy to use.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Screws wouldn’t fit
on July 28, 2025
Posted by: Brent C
Some of the screws got stripped because they wouldn’t go in
Response from blackstoneproducts.comBy Customer Support, September 18, 2025
Thank you for leaving us a review! We are sorry to hear that some of the screws stripped, this is definitely something we can help fix. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First grill
on July 28, 2025
Posted by: Evan C
First grill and couldn’t have been easier to set up!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love Short Order Cooking for the Family
on July 28, 2025
Posted by: David A
Love how the Blackstone has turned me into a short order cook like my grandpa when he owned a locally famous diner! :)
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Hard to prep for use
on July 29, 2025
Posted by: Meredith M
The grill has hot spots that are very hard to season
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good grill, fasteners had bad threads
on July 29, 2025
Posted by: Jacob T
Threads made putting together grill much harder than it should have been. Please work on quality control of fasteners and manufacturing legs straight so they don’t get bent.
Response from blackstoneproducts.comBy Customer Support, September 18, 2025
Thank you for leaving us a review! We are sorry to hear about your experience putting your unit together with the legs not sitting straight. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to use, easy to clean
on July 29, 2025
Posted by: Manuel G
I’ve made the switch from my propane grill to the griddle. It’s a learning process but I’m getting the hang of it. I love that it’s easy to clean and put away. Also love that I can cook burgers and the fat doesn’t drip into the flame and catch on fire like my propane grill. Happy with my purchase.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent
on July 29, 2025
Posted by: Rylee L
We love our blackstone, easy to cook on and has a variety of many meals to make!
Written by a customer while visiting blackstoneproducts.com