Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Assembly
on December 25, 2024
Posted by: Matt B
Overall easy assembly, some pieces didn’t line up perfectly
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far it's ok
on December 25, 2024
Posted by: Jessi D
Only problem with mine so far whichI opened it a hr ago and while putting it a piece broke off from under the burner tubes. So now it's like this.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Christmas present
on December 25, 2024
Posted by: Betty B
Love the black stone grills makes the food taste better
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Set up and use
on December 25, 2024
Posted by: Raymond W
The assembly was easy. Instructions were clear and the only thing that slowed things down was hardware was a little on the small size for someone with big hands. Only problem was one igniter didn’t work but was easily resolved turned out to be a loose connection probably occurred during shipping. Easy fix. After using the two shelves on the sides with tool hangers are definitely needed and useful and the lid keeps everything nice and tidy after use. Great product and I highly recommend
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New 28" blackstone
on December 23, 2024
Posted by: Devon B
Upgraded to a true blackstone recently. Seasoning was easy and it works like a dream. Much better upgrade to my previous cheap version. One day I'll buy a larger one.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So Far, So Good!!
on December 22, 2024
Posted by: Casey F
Easy and convenient, does the trick and can't wait to see how durable it will be. Great looking also!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Nice griddle.
on December 22, 2024
Posted by: Thomas C
Have not used it yet, but it seems to be built well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
New Blackstone
on December 21, 2024
Posted by: Michelle S
While it was very easy to setup there are quite a few parts of the frame that are bent and dinged.
Response from blackstoneproducts.comBy Customer Support, February 7, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com