Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,426 Reviews)
Rating breakdown 2,426 reviews
5 Stars
1,747
4 Stars
471
3 Stars
137
2 Stars
36
1 Star
35
82%of customers recommend this product.
(
33 out of
40)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Great but came with a dented top
on July 8, 2025
Posted by: Myles H
Grill is great but the top/side of hood is dented after we had the whole thing already put together. Will be following up with Blackstone directly.
Response from blackstoneproducts.comBy Customer Support, September 5, 2025
Thank you for this review! We apologize for this situation and are sorry to hear about the dented hood. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on July 9, 2025
Posted by: Aaron L
After the seasoning process, it has been easy to maintain. Even heat. We seasoned with Avocado oil and it’s been amazing
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Warped
on July 10, 2025
Posted by: Melissa M
Overall good product like having the hinged lid but ours warped after a few uses and has not flattened out yet so everything pools to the back.
Response from blackstoneproducts.comBy Customer Support, August 13, 2025
Thank you for leaving us a review! We are sorry to hear that your unit has experienced some warping.
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Two burner griddle
on July 10, 2025
Posted by: Adam Z
We absolutely love our new Blackstone! We are a family of 4 and it’s the perfect size! Easy to assemble and we are so thrilled to start cooking!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it!
on July 10, 2025
Posted by: Marc B
Best thing i've ever purchase! So easy to cook litterally anything and easy to clean
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
No Mess / No Fuss
on July 10, 2025
Posted by: Leo R
Like because quickly cooks food , can do many uses , no mess to clean
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Stellar
on July 10, 2025
Posted by: Robert W
Upgraded from the tailgate special to have a larger one at home.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on July 11, 2025
Posted by: Ajit D
I love outdoor cooking and the Blackstone makes it even better
Written by a customer while visiting blackstoneproducts.com