This request for my review of the Blackstone show a free 30 piece accessories. I have not received that and it would be very nice to have that kit sent to me so I could rate using true Blackstone accessories on my Blackstone grill. 2025 will be a great and fun year with my Blackstone. Of course friends will be lining up to come over to experience all the great food it will have being cooked on Ziva.
One of the side shelves were not aligned properly and was very difficult to install. One side was perfect while the other was troublesome.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 19, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, an agent has reached out to see if you needed any clarification or help.
Grill doesn't heat as evenly as described but does heat up quickly.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 20, 2025
Thank you for your feedback. We are sorry to hear it isn't quite meeting your expectations but an agent has reached out to see if there is some underlying issue with the heat distribution.