Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Leg screw not sized appropriately
on February 25, 2025
Posted by: Robert L
Putting together the 28” griddle was easy as described. However, one of the leg screws was incredibly shaped or cut wrong and it was very difficult to get it locked in. Overall, I’m stoked and exited either way.
Response from blackstoneproducts.comBy Customer Support, March 28, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best perchase ever!!
on February 23, 2025
Posted by: Kathryn C
This is my first Blackstone ever. I have had many failed attempts with cast iron so I was a bit hesitant to get a Blackstone. But after following the Blackstones YouTube on how to season your Blackstone I am amazed at how awesome this thing is. I want to cook everything on it!! Best purchase ever!!
Response from blackstoneproducts.comBy Customer Support, March 28, 2025
Thank you for the review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love
on February 10, 2025
Posted by: Natalie C
Used it twice since assembling and loving it! Great for anyone who loves cooking
Response from blackstoneproducts.comBy Customer Support, February 10, 2025
Thank you for the review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New grill!
on February 8, 2025
Posted by: Jeffrey T
Yay!
Response from blackstoneproducts.comBy Customer Support, March 26, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New user review
on February 8, 2025
Posted by: Matthew C
The only problem was one of the threads for a handle was stripped inside, so we were unable to use the orange accents for the grill handle. Which was only disappointing because we like the look!
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for leaving us a review! We are sorry to hear that your handle arrived stripped. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Have not used it yet
on February 8, 2025
Posted by: Patrick D
I used a friend of mines and I loved it. Can't wait to try my out
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Black stone review
on February 8, 2025
Posted by: Robert P
No serial number on product
Ignitor does not work
Ignitor does not work
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for leaving us a review! We are sorry to hear that your ignitor is not working. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good good good
on February 7, 2025
Posted by: Joshua B
Great product! Amazing quality! Love the versatility!
Response from blackstoneproducts.comBy Customer Support, March 21, 2025
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com