Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,267 Reviews)
Rating breakdown 3,267 reviews
5 Stars
2,401
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
28in with hood
on November 23, 2024
Posted by: Adam T
Went from the 36in to the 28. Definitely liked the space on the 36 but got the 28 from work and the 36 needed some work. Happy with the 28
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Warranty
on November 20, 2024
Posted by: Gregory W
So you don't at least support your products for a year after purchase. I shouldn't have to pay for a one year warranty. We'll see how this works out.
Response from blackstoneproducts.comBy Customer Support, January 21, 2025
Thank you for leaving a review! We're sorry for any confusion, we offer a 1-year free manufacturer warranty from the date of purchase when you register your unit on our website.
https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
Any warranty purchased from retailers or from our site is an extended warranty on top of our free one. We hope this helps!
https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
Any warranty purchased from retailers or from our site is an extended warranty on top of our free one. We hope this helps!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far, so good
on November 18, 2024
Posted by: James A
Easy to put together and works as expected so far. Accessories are expensive.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it!
on November 18, 2024
Posted by: Lacey K
Easy to put together, easy to cook on, easy to clean!
I didn’t know I’d love a griddle! Easier to cook on than a grill!
I didn’t know I’d love a griddle! Easier to cook on than a grill!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love the concept
on November 17, 2024
Posted by: Kenneth M
Haven’t used it yet but love the way it looks and the room we have to work on.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on November 17, 2024
Posted by: Rhonda B
Haven’t used the griddle yet but the assembly instructions were easy to follow.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Tricky to assemble
on November 16, 2024
Posted by: Matt S
Unfortunate locations for shelf mounting hardware.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on November 16, 2024
Posted by: Chad M
This is my second Blackstone, sold my larger one to my neighbor and got a bit smaller model with lid.
Written by a customer while visiting blackstoneproducts.com