Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,267 Reviews)
Rating breakdown 3,267 reviews
5 Stars
2,401
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Love this!
on December 15, 2024
Posted by: Andy B
I already cooked 3 meals on it since setting it up yesterday. Setup was easy and cooking is amazing. I'd recommend it to anyone!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Haven’t used it yet
on December 15, 2024
Posted by: Rob U
Haven’t used it yet
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice
on December 14, 2024
Posted by: Aaron S
Love the product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great addition to the family
on December 14, 2024
Posted by: Jordan S
Just got it seasoned, excited to make smash burgers!
Response from blackstoneproducts.comBy Customer Support, January 23, 2025
Thank you for the review! We hope that you'll be able to have some tasty meals with your unit.
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Ship separate
on December 9, 2024
Posted by: Kmja
from MN
Gender:Male
I bought this on Black Friday. Seen the bundle. Great. Added grease. Come find out. Everything ships separately. Got the griddle. Have to wait a week for the accessories. Then another week or so for the grease. So now it sits in my garage waiting for almost a month for my accessories and grease
Response from blackstoneproducts.comBy Customer Support, January 22, 2025
Thank you for the review!
We appreciate your feedback. Our accessories do ship out separately from our griddles because of the weight and how big the package is. We apologize for the inconvenience this may be, and we hope that the rest of your order arrived in great condtion.
If you have any questions or concerns reach out to our customer support!
We appreciate your feedback. Our accessories do ship out separately from our griddles because of the weight and how big the package is. We apologize for the inconvenience this may be, and we hope that the rest of your order arrived in great condtion.
If you have any questions or concerns reach out to our customer support!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly
on December 8, 2024
Posted by: Mark H
Assembly easy. I had take out a retaining shim in one of the control knobs and reinsert it correctly as it was put in crooked. All good now.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
All bells and whistles
on December 6, 2024
Posted by: Terry P
Product had all I needed and it was on SALE!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Looks good
on December 2, 2024
Posted by: Nathan A
Easy to assemble
Written by a customer while visiting blackstoneproducts.com