Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,268 Reviews)
Rating breakdown 3,268 reviews
5 Stars
2,402
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
New purchase
on December 28, 2024
Posted by: Jim D
First Blackstone, simple assembly
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Enjoying using my black stone!
on December 28, 2024
Posted by: Matt A
We love using our blackstone. So many new options for cooking and sharing family time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
28 inch
on December 28, 2024
Posted by: Andrew M
Grill doesn't heat as evenly as described but does heat up quickly.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 20, 2025
Thank you for your feedback. We are sorry to hear it isn't quite meeting your expectations but an agent has reached out to see if there is some underlying issue with the heat distribution.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on December 28, 2024
Posted by: Brittany B
This was really easy to put together. Can't wait to start cooking on it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Blackstone
on December 28, 2024
Posted by: Dan S
Don’t know yet. Haven’t used but it seems to be pretty high quality.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Christmas gift
on December 28, 2024
Posted by: Mark H
Have not used the grill yet but looking forward to using it soon. Assembly was easy, but I would suggest the instructions to indicate which direction the stabilizing shelf should be place.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Grease trap
on December 28, 2024
Posted by: Evan A
Don’t like the rear grease trap. Having it in the front made it so much easier for clean ip
Response from blackstoneproducts.comBy Customer Support, February 21, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes.
If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New to blackstone
on December 28, 2024
Posted by: Jerry B
I love it it is an adjustment going from regular grill to blackstone I recommend that you do
Written by a customer while visiting blackstoneproducts.com